Asking roofer references the right questions can make all the difference in helping you decide whether the prospect is a great fit for your needs and is worth working with for your future roofing projects. Write these questions down before you start the phone interview with one of the roofer’s previous customers:
Question 1: How Long Has the Roofer Been in Business?
Ask how long a roofer has been in business before deciding to hire them. Industry experience shows a company’s stability and reliability. You’ll want to hire a roofer who has been around for at least a decade or so.
Question 2: What Types of Roofing Services Does the Company Offer?
Next, ask the company about its roofing services. Find a roofer who can meet your needs, whether it’s a simple roof repair, 24-hour emergency roof repair, or roof snow removal. Versatile roofers can address any roofing issue, no matter the size or scope.
Question 3: Does the Roofer Have Proper Licensing and Insurance?
A licensed roofer is qualified to do business in your area, which means it adheres to the requirements set by the state, city or county. Make sure they’re also insured, carrying workers’ compensation and general liability insurance in particular, so you can be protected from any accountability that may arise while they are performing the roofing job.
Question 4: What Is the Company’s Warranty Policy?
Learn about the company’s warranty. The homeowner can have peace of mind and confidence in the craftsmanship and materials with a robust warranty.
Question 5: Will the Roofer Provide a Written Estimate and Contract?
Ask the roofer for a written estimate and contract. Documentation and transparency are imperative so you won’t have to be surprised by hidden fees and misunderstandings. Written contracts safeguard both parties in the event of a dispute.
Question 6: How Does the Roofer Protect Workers and Property?
It’s necessary to ask how the roofer ensures the safety of their workers and your property. Proper training and equipment, as well as precautions to prevent damage or accidents, are vital aspects of a responsible roofing contractor.
Question 7: What Is the Company’s Cleanup Policy After the Project Is Completed?
Ask the prospective contractor about their cleanup policy following the completion of the project. A reputable roofer will leave your property in good condition and show respect for your home.
Whether you require roof repair or replacement, or even a seasonal job like roof snow removal, you can count on US Roofing to get it done. Your satisfaction matters, so when you trust us to work on your home, you can expect nothing less than superior craftsmanship, durable materials and high quality. Get started by calling (978) 532-6300 or filling out our online form.
